Shipping policy

Puwabi operates strictly as an enterprise-level contract manufacturer and factory-direct B2B supplier based in the premier furniture manufacturing hub of Foshan/Shunde, China. Because our production matrix consists of high-volume, commercial-grade furniture, all global logistics and freight distribution are managed via heavy-duty ocean freight container shipping or specialized international trade networks. We do not support standard consumer parcel delivery or small-package postal shipping.

International Trade Terms (Incoterms) Unless a custom, multi-institutional contract agreement featuring a signed DDP (Delivered Duty Paid) legal rider is officially executed by our trade desk, all wholesale shipments dispatched by Puwabi operate strictly under standard international maritime Incoterms:

FOB (Free on Board - Port of Guangzhou / Shenzhen): Puwabi is responsible for factory fabrication, commercial contract packaging, inland domestic trucking, and customs export clearance at the Chinese port of departure. All subsequent ocean freight costs, terminal handling at the destination port, and localized import duties/taxes transition exclusively to the buyer upon container loading.
CIF (Cost, Insurance, and Freight - Designated Destination Port): Puwabi manages factory production, export clearance, and maritime freight transit insurance up to the client's specified destination port of discharge. The client retains full responsibility for destination customs clearance, localized port handling fees, import tariffs, and final inland delivery from the port forward.

Explanation of Digital $0.00 Freight Placeholders Our digital product showcase and catalog platform may display shipping costs or options reflecting a value of $0.00 during your commercial inquiry phase.

Systemic Placeholder: Clients must explicitly acknowledge that this $0.00 value does not constitute free international shipping or complimentary maritime freight.
System Restrictions: Due to the severe fluctuations of global ocean freight rates and the unique volumetric constraints of containerized furniture loading (CBM/Gross Weight), accurate international freight quotes cannot be computed automatically by consumer-grade e-commerce checkout systems. The $0.00 designation acts solely as a structural systemic placeholder indicating that shipping costs must be audited and processed manually offline.

Offline Freight Auditing & Settlement Workflow To secure the most competitive enterprise-level shipping rates and optimize container volume utilization, all freight coordination is handled directly by our trade professionals:

Logistics Audit: Upon receiving your finalized product quantity, material specifications, and project timeline via our verified corporate WhatsApp desk, our logistics department coordinates with our certified maritime freight forwarders (or your designated ship broker) to execute a precise volumetric space allocation audit.
The Milestone Payment Matrix: The definitive ocean freight charges, localized Terminal Handling Charges (THC), container consolidation fees, and corresponding transit documentation rates will be compiled and added directly to your formal Proforma Invoice (PI).
Final Cleared Settlement: In alignment with our strict B2B operational parameters, all audited shipping fees must be settled in full offline via Telegraphic Transfer (T/T) alongside your final 70% PI balance payment. Cargo release, container loading, and vessel departure will not be authorized until this balance is verified as cleared by our finance department.

Volumetric Disclaimers & Container Allocation Contract furniture procurement demands precision logistics. Our high-protection commercial crating and heavy-duty palletization are engineered to safeguard custom solid woods, bentwood, molded foam cushions, and architectural metal legs against maritime transit shifting and moisture.

Clients are highly encouraged to source in full container loads (20GP, 40GP, or 40HQ) to achieve optimal price-per-unit freight efficiency.
For Less than Container Load (LCL) shipments, Puwabi applies rigorous industrial-grade wood crating to minimize handling risks during third-party consolidation.

Transit Timelines and Force Majeure Disclaimer Any logistics transit timelines, vessel schedules, or port arrival windows provided by our WhatsApp trade team are industry-standard estimates provided by maritime carriers, not legal calendar guarantees. Puwabi maintains zero liability for secondary commercial project overheads, site installation penalties, or delayed commercial interior openings caused by ocean transit bottlenecks, custom clearing delays at destination ports, severe weather disruptions, port strikes, or global supply-chain gridlocks.

For real-time ocean freight rate audits, container CBM calculations, or to sync your authorized freight forwarder with our Foshan factory logistics team, please interface directly with our trade desk via our verified corporate WhatsApp matrix.